SAMU incident channel

Dear colleagues:

The Incidents Channel is a pipeline through which the company receives and manages communications or information formulated by its staff about crimes or irregular conducts that have come to their notice and are contrary to external regulations and SAMU’s internal regulations, as set out in its protocols and codes of conduct.

The Incidents Channel is totally anonymous and can only be accessed by an external agent (the Compliance Officer) to guarantee the confidentiality, anonymity and impartial management of conflicts.

Please complete all the fields set out below, except for the “Complainant’s data” section if the facts you declare require no reference to any author.

Complainant’s data

Defendant’s data

Complaint information

Data protection information

  • Data Controller: SAMU, S.A.
  • Data Controller’s address: Américo Vespucio. Edif. Cartuja, blq. E, Local 7 41092 Seville.
  • Purpose: receipt, management and storage of complaints.
  • Legal grounds: consent of the data subject.
  • Storage: the data you send us will be stored for 6 months.
  • Recipients: as a general rule, only the authorised staff of our company will gain access to the information we request from you, unless required by law.
  • Rights: you have the right to know what information we have about you, correct it and delete it, as explained in the additional information section of our website.
  • Additional information: more information is available in the section entitled Privacy Policy.

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