The Incident Channel is a conduit through which the company receives and manages communications or information formulated by its professionals about crimes or irregular conduct of which they have become aware, contrary to the rules, both external and internal of SAMU, collected in their protocols and codes of conduct.
This channel does not respond to incidents or requests related to labor and/or administrative issues of SAMU employees who have the corresponding channel for these purposes.
The Incident Channel is absolutely confidential, and only the SAMU Compliance team will have access, which will guarantee confidentiality, anonymity and proper management of conflicts.
The complainant has the option of opting for anonymity in the communication they issue. To do this, all you have to do is leave the boxes in the “Complainant data” section blank.
Please fill out the fields offered below (those with the asterisk are mandatory) with the exception of “Complainant details” if you opt for anonymous communication, and “Denounced details” if the facts being communicated do not require reference any author.