Privacy Policy

This website gathers no personal data on users without their consent, and no data are assigned to third parties.

SAMU does not use cookies to obtain information about users and does not record their IP access addresses. It only uses first party, session and technical cookies (cookies that permit the user to browse the website and use the different options and services it offers).

The website owned by SAMU contains links to third party websites whose privacy policies are not the responsibility of SAMU. When you access those websites, you decide whether you accept their privacy and cookies policies. As a general rule, when browsing the Internet, you can accept or reject third party cookies using the setting options of your browser.

Basic Information about Data Protection

We hereby inform you about SAMU’s data protection policy.

Data Controller

Person data that can be obtained directly about the data subject will be treated in confidence and included in the respective processing activity in which the Data Controller is Servicio de Asistencia Médica de Urgencias, S.A. (SAMU), with address at Avda. Américo Vespucio. Edif. Cartuja, blq. E. Local 7, 41092, Seville (Spain), with Tax ID A-41461781 and telephone: +34954461133.

The updated list of processing activities carried out by SAMU is available in the following activity register of SAMU.


The purpose of processing the data correspond to each of the processing activities carried out by SAMU, which can be consulted in the processing activity register.

Legal Ground

The legal ground for processing your data is to allow SAMU to provide the services you have requested through our website, whether medical, social-medical and training and when the purpose of the processing requires your consent, which must be clearly stated.

You may consult the legal ground for each processing activity carried out by SAMU at the following link to the activity register.

Data Holding Period

The personal data provided will be held for the time necessary to comply with the purpose for which the data was obtained and to determine possible liability that could arise from the purpose, in addition to the periods established by the regulations on files and documentation.

Communication of the Data

As a general rule, no personal data is communicated to third parties, except if required by law.

You may consult the recipients for each of the processing activities carried out by SAMU in the following activity register.

Rights of Data Subjects

Any person has the right to obtain confirmation about the processing of their data carried out by SAMU.

You may exercise your rights of access, rectification, deletion, portability of data, limitation of processing and objection to processing and the right not to be subject to a decision based solely on automated means with respect to your data, as may apply, by writing to SAMU at its registered office, Avda. Américo Vespucio. Edif. Cartuja, blq. E. Local 7, 41092, Seville, or by sending an email to

If you are not in agreement with the manner in which we have dealt with your rights, you may submit a complaint to the Spanish Data Protection Agency (

Approval of the Privacy Policy

The Privacy Policy will be reviewed and updated on a regular basis, subject to changes in legislation or in the processing of the data by SAMU. The above Privacy Policy was last reviewed and updated on 01.03.2019.